# Troubleshooting Guide | Issue | Likely Cause | Quick Fix | | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- | | No Speech | Permission issues | Check the settings | | No speech recognition | Microphone not configured | Check audio input settings | | Robot not moving | Connection issue/Network issue | Restart OM1/Robot and check your internet connection | | OpenSSL certificate issue | Security certificate not found | `uv pip install certifi` `export SSL_CERT_FILE=$(python3 -m certifi)` `export REQUESTS_CA_BUNDLE=$(python3 -m certifi)` | | Error message during build: `fatal error: portaudio.h: No such file or directory compilation terminated. error: command '/usr/bin/gcc' failed with exit code 1` | The issue is due to python-all-dev being deprecated and unavailable in non standard Ubuntu installations. | Installing only PortAudio development headers fixes the problem: `sudo apt-get update` `sudo apt-get install portaudio19-dev` | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.openmind.com/core-concepts/9_troubleshooting_guide.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.